How long is the warranty coverage?
The Fountainhead Group, Inc. (FGI) warrants to the original product purchaser, that each product will be free from defects in material and workmanship, under normal use and conditions, for a period of one (1) year from the date of purchase. FGI makes no other express warranties, and all implied warranties, including fitness and merchantability, are limited to one (1) year from the date of purchase. FGI reserves the right to require the return of the defective product with the proof of purchase to establish a claim under this warranty.
To review further details regard warranty, please visit our warranty page found here.
What does my warranty cover?
The Fountainhead Group, Inc. (FGI) warrants to the original product purchaser, that each product will be free from defects in material and workmanship, under normal use and conditions.
This limited warranty does not cover any damage or defect resulting from transportation, storage, maintenance, improper use, negligence, accident, normal wear, alterations, or operation or any other activity or action which is not in accordance with the instruction manual. Any parts that are deemed wearable parts are not part of the limited warranty.
To review further details regard warranty, please visit our warranty page found here.
Where can I find replacement parts?
To locate replacement parts, you will need the model name of your unit. If you need assistance locating your model, use the product filter found on our replacement parts page here.
Where can I find an authorized SMITH dealer?
To locate a dealer near you, please use our dealer locator online here or call us at (315) 736-0037 / (800) 311-9903
Where are SMITH products made?
SMITH products are manufactured and assembled across a wide global network. However, the majority of production, and where SMITH proudly calls home, is Central New York.
How do I find a replacement manual?
To download a replacement User Manual, you will need the model name of your unit. If you need assistance locating your model use the product filter found on our manuals page here.
How do I clean the nozzle?
If a nozzle clogs, remove and disassemble the nozzle assembly. Clean the openings of any obstructions or residue. Do not use sharp tools that could scratch or damage the nozzles as spray pattern could be affected. Do not hit nozzle against surfaces to unclog.
How do I know what chemicals I can use in my sprayer?
Looking for the right sprayer to pair with a particular chemical? Or, maybe you already own one of our reliable applicators and you need to check chemical compatibility? Our interactive tool, found here, can help you find the proper match to get the job done. Always read chemical manufacturer’s label, instructions, and Safety Data Sheet (SDS). Use of chemicals not intended for usage will void the product warranty.
Which sprayers can diesel fuel be used in?
Our stainless-steel sprayers can handle diesel fuel. Click here to view all of our stainless-steel sprayers.
Which sprayers can be used to apply solvent based concrete sealer?
Our stainless-steel sprayers can handle concrete sealer. Click here to view all of our stainless-steel sprayers.
Which sprayers can be used to apply concrete curing compound?
Our stainless-steel sprayers can handle concrete sealer. Click here to view all of our stainless-steel sprayers.
Which sprayers can be used with vinegar?
Our acid specific sprayers can handle vinegar. Click here to view all of our acid sprayers.
Which sprayers can be used to stain a wooden fence or deck?
All of our stainless steel, poly tank and backpacks sprayers would work with a clear water-based sealer, or semi viscous material. Solid stains with overly thick viscosity would be a challenge. If you require further information please call our Customer Service team at 800-311-9903.